Our Data Security & Privacy Protection of Information

Nature of our work – Domiciliary Care

Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us to provide care in the home to our clients; to promote our services; maintain our own accounts and records and support and manage our staff.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • family details
  • lifestyle and social circumstances
  • financial details
  • employment and education details
  • goods or services provided

We also process sensitive classes of information that may include:

  • physical or mental health details
  • sexual life
  • racial or ethnic origin
  • religious or other beliefs

We process personal information about:

  • clients
  • customers
  • employees
  • suppliers and service providers
  • professional experts and consultants
  • complainants, enquirers

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

  • family, associates and representatives of the person whose personal data we are processing
    current, past or prospective employers
  • employment and recruitment agencies
  • educators and examining bodies
  • debt collection and tracing agencies
  • business associates and other professional advisers
  • healthcare and welfare organisations
  • suppliers, providers of goods or services
  • persons making an enquiry or complaint;
  • central government