Ramona Cojoc – Carer of the Month for July 2019
Congratulations to Ramona for being carer of the month for July. She always has a smile on her face and is caring and empathetic to all our service users
Quality Assessment Questionnaire Results – June 2019
We asked: Does your care plan meet your needs – 97% replied YES Is your care plan carried out to your satisfaction – 98% replied YES Are you treated with kindness, respect and dignity – 100% replied YES Do you feel involved with your own choices when care is carries out? – 100% replied YES Would you feel able to tell your carer if you were unhappy about something? – [...]
Happy Birthday Yvonne
Carers Paul & Jayne surprised Yvonne with a cake for her 77th birthday. Paul used to be a chef and made and iced the cake and Jayne made the flowers. https://youtu.be/PexDEnVlnnw
Care Quality Commission Inspection Report
We were inspected by the CQC on 3rd July 2018 and our inspection rating will soon be published I am extremely proud to say Support me at Home have been given: **An Overall rating of GOOD** **On the 5 Key Lines of Enquiry** Safe - GOOD Effective- GOOD Responsive - GOOD Caring - GOOD Well Led - GOOD Well done to the whole team at Support me at Home for [...]
January 2018 Quality Assurance Questionnaire Results
The results from our January 2018 Quality Assurance questionnaire are set out below, we hope that you will be as pleased with the results as we are. Our next questionnaire will come out to you on 1st July 2018, in the meantime please feel free to contact us if you have any suggestions or comments, we are always happy to hear from you.
Home Care Advisory Service
I think one of the best things to come out of having a high street presence is local people quickly learn about you and the service you provide. Local people are able to access information quickly. They walk past, they read the information in the shop windows, they are able to pop in. Often the general public are not aware care companies exist let alone if there is help available. [...]
Happy New Year from SMaH
Recently I’ve been thinking more and more about our company and how we have grown since our company opened at the end of 2013. Moving office in November 2016 into the high street in North Walsham has grown the company more than I could have imagined. Its made a positive impact on the local community, provided jobs for local people and I know we make a positive difference to our [...]
Announcing the Winner of our Christmas Feast Competition
Today, Support me at home's Owner & Manager Louise Haddock delivered the winnings of our Christmas feast competition to a very deserving lady and her children! Amy is a single parent with two children, one of whom is constantly in hospital and I know this has made a huge difference to Amy and her children We hope they have an amazing Christmas and enjoy their feast! MERRY CHRISTMAS!! Next year [...]
Making a difference at Christmas
Christmas is upon us and at this time of year I always seem to be thinking of people less fortunate. I tried to volunteer on xmas day to the homeless charities in Norwich but found to my surprise I had to apply months ago…..so with that idea out the window, I decided to offer a deserving family some help at xmas with an advertisement placed in the EDP. Article by [...]
Key Safes and CareLine Alarms
Many of our service users have key safes that assist our carers to gain entry to their homes and CareLine alarms should they need emergency assistance. Both of these items make all the difference to an elderly person who has mobility problems, may be confined to bed or someone who has had a fall and is on the floor. With a press of a button you can alert the emergency [...]
Continence Products
In the early days of our company we found many of our bed bound service users were using very small incontinence sheets for their beds and chairs. I personally felt the cost of the sheets was high for the size and the amount of sheets in a packet sold. Many of the sheets were too small to cover enough of the mattress and chairs. So I researched the internet and [...]