We send our regular Quality Assurance Questionnaires. In response to our questionnaire in March 2020, 97% of our Service Users rated us ‘Excellent’ or ‘Good’. Specifically in response to the question ‘what could we do better?’ we received the following comments: ‘Nothing from our side, they and the company are great. We wouldn’t be able to cope without them at all, they are life savers! Amazing, I never thought we [...]
Support me at Home provide Home Care to almost 100 people in the North Walsham, Stalham, Hoveton & Wroxham, Bacton, Mundesley areas. As you are all aware the Corona virus is spreading fast across the world. As a result of this we have put together a contingency plan in the event of an outbreak in North Norfolk should we encounter severe staff shortages. If you or any family member have [...]
Rob's training gave him the knowledge to take action when he accompanied a service user to a doctor's appointment. The service user had a seizure in the doctor's surgery, unfortunately, the GP stood by and watched. Well done to Rob.