1604, 2020

Quality Assessment Questionnaire Results – March 2020

By |April 16th, 2020|Categories: News|0 Comments

We send our regular Quality Assurance Questionnaires. In response to our questionnaire in March 2020, 97% of our Service Users rated us ‘Excellent’ or ‘Good’. Specifically in response to the question ‘what could we do better?’ we received the following comments: ‘​Nothing from our side, they and the company are great. We wouldn’t be able to cope without them at all, they are life savers! Amazing, I never thought we [...]

304, 2020

Continued service in the event of a coronavirus outbreak in North Norfolk

By |April 3rd, 2020|Categories: News|0 Comments

Support me at Home provide Home Care to almost 100 people in the North Walsham, Stalham, Hoveton & Wroxham, Bacton, Mundesley areas. As you are all aware the Corona virus is spreading fast across the world. As a result of this we have put together a contingency plan in the event of an outbreak in North Norfolk should we encounter severe staff shortages. If you or any family member have [...]

3011, 2019

Whats happened to the Bank Vault?

By |November 30th, 2019|Categories: News|0 Comments

Time for an update on our bank vault in the old Natwest Bank!! - it has finally been removed. After all the media attention in various news outlets, we have finally got over a slight problem of a 12 panel bank vault in our new premises. A local Norfolk company stepped up and took the job on. A great team of men who were as determined not to be beaten [...]

3010, 2019

Dawn – Carer of the Month September 2019

By |October 30th, 2019|Categories: News|0 Comments

SEPTEMBER carer of the month- is Dawn Although Dawn is not officially a carer she has earned the carer of the month award. Dawn is employed as a home help and has been working for SMAH since 2016. She undertakes s/user's shopping and cleaning. She is loyal, reliable and forever going above and beyond to help not only s/users but the SMAH team. Thank you for all your hard work [...]

3010, 2019

Quick Action Saves Lives

By |October 30th, 2019|Categories: News|0 Comments

Chocolates and flowers were delivered by Mrs H's family today....Mrs H was found on the floor in a house filled with smoke, she was unconscious. Our carer Beverley was quick to take action when she couldn't get into Mrs H's property, by calling thefire service & paramedics who arrived on scene very quickly to help. Without Beverley's quick action Mrs H could have died. Well done Beverley!!, Support me at [...]