We send our regular Quality Assurance Questionnaires. In response to our questionnaire in March 2020, 97% of our Service Users rated us ‘Excellent’ or ‘Good’. Specifically in response to the question ‘what could we do better?’ we received the following comments: ‘Nothing from our side, they and the company are great. We wouldn’t be able [...]
Support me at Home provide Home Care to almost 100 people in the North Walsham, Stalham, Hoveton & Wroxham, Bacton, Mundesley areas. As you are all aware the Corona virus is spreading fast across the world. As a result of this we have put together a contingency plan in the event of an outbreak in [...]
For 5 years of employment, her commitment to Support me at Home and hard work has meant she is able to give support to our new staff in her senior role
Recognising a stroke and acting quickly to minimize the effects of a stroke. Zoe also waited with his family for the paramedics to arrive to do a safe handover.
Rob's training gave him the knowledge to take action when he accompanied a service user to a doctor's appointment. The service user had a seizure in the doctor's surgery, unfortunately, the GP stood by and watched. Well done to Rob.
Acting quickly to save a service user in a smoke-filled home who was in immediate danger!