About Us

Providing professional & compassionate homecare across North Norfolk

Support Me at Home

Support Me at Home are based in North Walsham, Norfolk and we deliver high quality care at home. We provide at-home care & support for all types of people in all types of situations and every arrangement is as unique as the individual for whom we provide it. Support Me at Home provides personally tailored care plans unique to each service user, giving exactly the right level of care and support for each individual. Our aim is to meet your individual needs and wishes, in keeping with the highest quality standards. In doing so, our focus is providing you with experienced, capable staff of the highest quality.

We also work alongside many other organisations to provide additional services like respite and daily sitting services. We are able to care for people who pay for their care themselves and for people who have directly commissioned care from Norfolk County Council & Continuing Healthcare (NHS).

Many events can happen in a person’s life and it may mean you or a loved one needs an extra pair of hands at home. We can respond quickly by providing an understanding and caring support worker.
For most people, staying independent and at home with support from carers is preferable to moving into residential care. Because we are so flexible, the type and frequency of visits are tailored to each individual, and those arrangements can be easily altered to meet changing needs.
Click here to see a full list of our services and the areas we cover in North Norfolk.

Our Location

Get directions to our office

Support Me at Home Ltd., 8-9 St Nicholas Court, North Walsham, Norfolk NR28 9YY

Phone: 01692 531241
www.supportmeathome.co.uk

LET US KNOW WHAT YOU THINK OF OUR SERVICE

Meet Your Homecare Team

Louise Haddock
Louise HaddockManaging Director
Louise opened Support me at Home in November 2013 and is the Owner/Director & Registered Manager.
Rosalind Borham
Rosalind BorhamRecruitment Manager
Rosalind is our recruiter and works alongside the human resources department. She manages every stage of recruitment and candidate selection for our organisation, attracting talent, vetting candidates and advising the business on the best recruitment practices and processes.
Makala Page
Makala PageOffice Manager
Makala is our Office Manager, she audits our systems and processes and makes sure we are CQC compliant & are adhering to Key Lines of Enquiry set by the Care Quality Commission. She also oversees all the staff and deals with any complaints and investigations.
Jasmin Haddock
Jasmin HaddockQA Manager
Jasmin is our Quality Assurance Lead & works to establish procedures and quality standards and to monitor these against agreed targets. Assesses customer requirements and ensures that these are met & acts as a catalyst for change and improvement in performance and quality.
Gail Spencer
Gail SpencerTraining Manager
Gail devises our organizational training strategy, oversee its implementation and assesses its outcomes. She identifies training and developmental needs of our care staff and drives suitable training initiatives that build loyalty to the company. Gail is also our in house assessor for staff completing H & S C Diplomas.
Lucy Thurgood
Lucy ThurgoodField Care Supervisor / Care Assessor
Lucy Thurgood is our Care Assessor. She visits new & potential service users to complete individual person centred care plans. She also reviews care plans and offers support to our senior team and carers alike.
The North Walsham office of Support Me at Home

The Support Me at Home North Walsham office.