“I feel looked after, spoilt, cosseted.”
All the helpers were most kind and understanding. Thankyou!
“May I thank you for your kindness in sorting out my difficulty”
“Louise and her team of carers provide a Five Star Service! Thanks, Chrissy”
“You were so kind and understanding. It meant the world to us all. “
“Thank you to all the staff for caring and being so fabulous. Where would we be without you?”
“I would like to say how great and compassionate the carers are, and so
friendly, nothing is too much trouble for them, we have only used this
care package since the 19th August but they are absolute stars. Thank
you.”
After seeing your website it prompted me to call on the help of your agency. Life had become intolerable as I wasn’t able to help my partner in the way I could before. I had become very stressed and wasn’t able to do daily tasks like before or help with his care. Once your company arrived, it gave me the break I needed during the days, to breathe. Not forgetting the housework and washing was always done and it smelt so clean when I returned home. Always an air freshener with the slight hint of bleach. It was with great sadness it had to come to an end. Thanks again.
M & M of Mundesley
To all the care team at smah. Thankyou for the care you all gave to me and my husband Marti. Marti had been unwell for some time due to his dependency on alcohol. He was worse in the evenings, always getting himself into some sort of mishap that couldn’t be helped. However, your team always remained calm and considerate of his problems and never made a fuss. Well done!
Roberta Slim
I was looking for a suitable in-home care supplier for my parents who both have degenerative medical issues. I sent out emails to several companies I hoped could assist us. The management team at smah reached out to me promptly and after a short telephone conversation, we set up an initial meeting. Support me at Home was able to provide a one-to-one carer for my wheelchair bound dad and mum with dementia, during the week. This gave us the peace of mind we needed, knowing they would be cared for. I cannot recommend or thank these people enough.
Mr Shawshank
For the last few months I have been working closely with Louise Haddock for the care of one of my patients who has multiple health needs, and is one of Louise’s clients.
I have been hugely impressed with the professionalism and dedication to her duties that Louise displays. She has gone ‘above and beyond’ with the care of my patient and I am confident to say that had it not been for her input and perseverance, this lady’s wellbeing would have been significantly worse. She has made all the difference to this lady’s life but has also helped me enormously to do my job.
I have full confidence in her abilities in this role and would support her in providing care to more of my patients.
Dr Vicki Bowman MBchB MRCGP DFFP
Paston Surgery, North Walsham
Dear Louise,
Just a brief, totally inadequate note to thank you and your fellow carers so much for your compassion and kindness since the middle of last year. All of you have been absolutely wonderful and I could never have managed without you.
Both Mum and Dad very much appreciated all you did for them – sometimes above and beyond the call of duty.
My heartfelt thanks,
Marion Alston
Ludham
Dear Louise/Sarah
Please forward my thanks to your staff for helping with last week’s crisis!! I believe Paige and Cassie helped Rog sort out mum’s things for her respite and we are very grateful. Paige has been wonderful with mum’s personal care and Cassie reported mum’s problem with her bowel – they are stars.
Bye for now – not quite sure what will happen in the future but we may be in contact again.
Yours,
Vicki
Wroxham
Louise and all the staff
With Good Wishes for Christmas and the New Year
and tremendous appreciation for all you do for Betty throughout the year.
With love,
Chris and Jenny Allain
Bradfield, North Walsham
Dear Mary,
Thank You very much for all the help and planning that you have given to my parents D & B of North Walsham. Please pass on my thanks and appreciation to Paul, Jordan, and the other staff involved on their case and Support for Independent Living. They are all doing a super job.
Beast wishes,
Mark McBride
North Walsham
Dear Mary,
Please would you pass my thanks onto your team of carers who are visiting my parents, L & B.
Thank you so much for listening and understanding what we were asking for when my brother and I came in to see you last month.
Although I haven’t’ met your team yet, my brother and sister have. They both agree the low-key, non-intrusive support your team are providing is exactly what we wanted for mum and dad.
Our parents have always been very private and independent people and until very recently managed with very little outside help.
The kindness and patience your team are showing out parents will I’m sure encourage Mum and Dad to accept more support as time goes by. I believe Dad asked on of your team if she would wash his hair – this was music to my ears because it means Dad is beginning to accept Mum can’t provide the care she previously did and more importantly, he is comfortable with the carers.
So thank you again for providing such a flexible, personalised and caring service.
Yours sincerly,
Sandra Spencer
North Walsham
To Support Me at Home.
I would like to Thank you all for being so kind and helping me get back on my feet.
Wishing you all a healthy New Year
All the best from
Pam and Ken Dickinson
Sutton, Stalham
To Louise and all the staff at Support Me At Home.
Thank you
I would also like to give a huge thanks to all the employees of Support Me At Home, this most special care agency, several of whom have come along today. They have been responsible for the day to day care of dad (and mum) since January 2016, and they have not only carried out their professional duties with kindness, but also developed such warm relationships with both bon and Brenda, showing they really cared about their welfare. bad firmly believed in angels watching over him in the spirit world but I believe that these women, and men from Support Me At Home were really his angels on earth. They not only cared about him but did so with love and kindness, warmth and companionship and he and I were so grateful for this. They certainly knew how to respond to, and to manage his needs (as they now do with Mum) and made his last months more bearable.
Mr McBride
North Walsham
To all the staff at Support Me At Home
We would like to say a big thank you.
all the girls have been a pleasure to have in out home.
Ben and Michelle
North Walsham
I got in touch with support me at home when my father needed some help at home. Dad wanted to remain independent and didn’t want to worry me but he did need some help. Louise and the other carer’s were fantastic. They were always on hand to answer my worries and dad’s for that matter. When dad was ill they stayed with him until the local doctor arrived, which took over two hours. Louise was available 7 days a week and she even replied to my long winded texts on the weekends when I was worried about dad. I wish we had contacted Support Me at Home sooner to be honest but at least I know that dad had all the support he should have got from a homecare agency. Louise and her team of carer’s provide a Five Star Service! Thanks
Christine Mally
North Walsham
We were looking for care for my parents. We choose Support Me At Home as they are a local company. We had made some enquiries locally and to be honest we needed to get some homecare in place as soon as possible. I was under so much stress and it had got to a point where I was becoming exhausted. The worry that I could not provide what they needed, was eating me up.
Mum and dad are private people who struggled and wouldn’t have ever accepted outside help. Support Me At Home were so good in the way they came and met mum and dad. They took things slowly and within a few days my parents accepted care.
The carers have made a huge difference to my parents lives, and have taken the time to find out about them, their likes and dislikes. Dad even gets a break when he needs one.
If anyone is entering into this minefield then I would recommend Support Me At Home, they truly do a great job.
Jenny B